Blog Archives

Is your continuous improvement strategy off track? – 3 telling indicators

The vast majority of healthcare institutions today are actively engaged in some form of improvement journey. A well designed and structured continuous improvement strategy is imperative to developing a transformational culture that drives sustainable improvements in safety, health care outcomes,

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Start Your Day Off Right – Conduct a Daily Huddle.

Conducting a daily huddle is not a new concept, but unfortunately what should be common practice isn’t so common in many of the healthcare settings I visit. Starting the day off the right way provides you with a better opportunity

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Plan, Do, Check & Act

  The best and most successful businesses look at improvement as a standard operating activity, not something viewed as done every several years or dreaded. You’ve probably heard it said, if you’re aren’t getting better, you’re falling behind. To ensure

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I Can’t Have My Technician Do That!

Really? No successful, growing business has ever thrived with one person doing everything. But it’s quite common for business owners to struggle letting go of control. Delegation can be difficult, but when done correctly, makes us all better and more

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Proven Results Make Olympia Vision Clinic Come Back for More

January 8, 2015 – Olympia, Washington After previously working with Tony Milian and Chuck Smith, Practice CoPilot co-owners, Olympia Vision Clinic knew just where to turn when their Olympia and Lacey offices needed some fine-tuning. With the Clinic experiencing growth,

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MedVine Press Release Featured in North and Central Florida Issues of Doctor Magazine

We are very excited to be featured in the December issue of North and Central Florida Doctor Magazine.  Please follow the link below to the article.   http://central.floridadoctormag.com/

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Optical Lab Doubles Capacity Through Help of Practice CoPilot and Lean

December 10, 2014 –  Pensacola, Florida   “It was a chaotic mess,” declared Rolando Domingo, co-owner of Best Price Digital Lenses, Inc. in Pensacola, Florida, when asked about his lab’s production line. “Our lens demand was growing. We were receiving shipments of

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Sometimes its the decisions that matter

I start this story with an example from a recent experience in manufacturing but the implications are very important for the world of health care where decision making is critical.  I worked on a rapid improvement event in a manufacturing

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Lean is not a diet plan

Alex and Amy, my brother and sister are two of the fittest people I know.  Every day like clockwork they go to the gym in the morning.  They have a workout regimen that would leave me crawling on the floor

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Want your employees to exhibit the right behaviors? Repetition is the key to success

Rituals are repetitive actions that help establish the behaviors you want your employees to exhibit.  We are not talking about black magic or voodoo here.  Rituals are incredibly important in ensuring that anything gets implemented successfully. Simply posting something on

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