Blog Archives

I Can’t Have My Technician Do That!

Really? No successful, growing business has ever thrived with one person doing everything. But it’s quite common for business owners to struggle letting go of control. Delegation can be difficult, but when done correctly, makes us all better and more

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Proven Results Make Olympia Vision Clinic Come Back for More

January 8, 2015 – Olympia, Washington After previously working with Tony Milian and Chuck Smith, Practice CoPilot co-owners, Olympia Vision Clinic knew just where to turn when their Olympia and Lacey offices needed some fine-tuning. With the Clinic experiencing growth,

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Optical Lab Doubles Capacity Through Help of Practice CoPilot and Lean

December 10, 2014 –  Pensacola, Florida   “It was a chaotic mess,” declared Rolando Domingo, co-owner of Best Price Digital Lenses, Inc. in Pensacola, Florida, when asked about his lab’s production line. “Our lens demand was growing. We were receiving shipments of

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From Visionmonday.com

We had the pleasure of working with Halpern Eye Care in Delaware earlier this year.  Using Lean techniques, we helped their call center reduce no show rates by 50% year over year.  Thanks Dr. Halpern and Christy Jones for the

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