Blog Archives

Start Your Day Off Right – Conduct a Daily Huddle.

Conducting a daily huddle is not a new concept, but unfortunately what should be common practice isn’t so common in many of the healthcare settings I visit. Starting the day off the right way provides you with a better opportunity

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I Can’t Have My Technician Do That!

Really? No successful, growing business has ever thrived with one person doing everything. But it’s quite common for business owners to struggle letting go of control. Delegation can be difficult, but when done correctly, makes us all better and more

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From Visionmonday.com

We had the pleasure of working with Halpern Eye Care in Delaware earlier this year.  Using Lean techniques, we helped their call center reduce no show rates by 50% year over year.  Thanks Dr. Halpern and Christy Jones for the

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Most Important Person In A Practice

Who is the most important employee in a medical practice? By Chuck Smith, Managing Partner, Practice CoPilot Debatable question certainly, but more than likely, you think doctor first or a particular doctor within a group practice.  And that’s a normal

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